Learn

What is Organization Engineering?

Organization Engineering applies the discipline of requirements engineering to the organization itself. It starts from the business mission, designs the policies and procedures that meet it, and governs the result through risks, controls and evidence.

From software to organizations

The same rigor, applied to a different thing

Software engineers have practiced requirements engineering for decades to ensure systems are built correctly. Organization Engineering applies the same rigor to the organization itself.

Define

Start from the business mission and its requirements, using a template library of good requirements for faster onboarding.

Design

Design the policies and procedures that meet those requirements, down to individual steps, with controls built into the work.

Govern

Govern the result through risks, monitoring, controls and evidence, so audit relies on the record the work already produced.

Two directions, one record

Designed from the Top. Proven from the Bottom.

Operational Excellence works from the top down. Governance works from the bottom up. They meet at controls and evidence, and Enterprise Knowledge Management is included in both.

Operational Excellence · top-down

Organization Design› Requirements› Policies› Procedures & Steps
Controls & Evidencewhere the two meet

Governance · bottom-up

Risks› Monitoring› Audit & Compliance
Enterprise Knowledge Management runs across both

Evidence isn’t paperwork for auditors. It’s the record that the work happened as designed. Operations runs on it; audit relies on the same record.

A different starting point

Framework-first and organization-first

Most governance tools in this market begin with a compliance framework. Organization Engineering begins with the organization.

Framework-first, the common approachOrganization-first, Bhor OE
Where work beginsA compliance framework you chooseYour business mission and its requirements
What is built firstControls and evidence mapped to the frameworkPolicies and procedures designed from requirements
What evidence isCollected to satisfy an auditThe record that the work happened as designed
When audit arrivesIt sets the agendaIts demands become controls inside procedures that already run

Glossary

The terms, in plain words

Organization Engineering (OE)
The discipline of designing an organization from its mission down to daily work, and governing the result through risks, controls and evidence.
Operational Excellence (OpEx)
The top-down half: organization design, requirements, policies, and procedures down to individual steps. It can be used on its own.
Governance
The bottom-up half: risks, monitoring, audit and compliance, starting at your procedures and the controls on them.
Enterprise Knowledge Management (EKM)
Approved policies and procedures turned into answers, scoped to each person's department and role.
Control
A check built into the work. It attaches to a procedure, or to the exact step where the work happens.
Evidence
The record that a control did its job. It belongs to the control that produces it, and is flagged when it goes stale.
Step-up verification
A fresh identity check for sensitive actions, even inside a signed-in session.
Tenant isolation
Each customer's data is separated at the database level.

See it on your own organization

We will walk you through the platform and show you where your organization would start.